Throughout the world of hospitality services, customer expectations are changing at an ever-quickening pace. To keep up with today’s expectations, hotels can leverage the power of technology to stay relevant in an increasingly competitive marketplace, now saturated with unconventional players such as Airbnb and VRBO.

Adopting cutting-edge audio visual technology solutions can help hotels engage customers, save time and money, and create an enticing experience that will consistently bring guests back.



At Promotion Technology Group (PTG), we’ve been experts in the field of audio visual technology for more than 30 years, which means your team can focus on providing guests with the best experiences in hospitality, while our technicians work to provide audio visual solutions that set your hotel apart from the competition.

We understand that hotels must juggle everything from food and beverage service to room cleaning to provide their guests with an unforgettable experience. Therefore, we offer a host of services, including design, installation, and maintenance of AV systems that can be designed to meet your hotel’s custom specifications.

With these services at your fingertips, your guests might think their favorite hotel doubles as an industry-leading audio visual company! From custom hotel lobby signage to immersive Bose audio, we have the tools, team, and technical expertise to deliver best-in-class AV systems that guests will love.


When it comes to creating a welcoming environment, the right hospitality music system can make all the difference. Have you ever experienced the excitement that comes with walking into a lobby that’s flooded with stellar audio? The right hotel audio system can transform the chores of checking in and unloading luggage into an engaging experience that sets the tone for one’s entire stay.



Whether you’re looking to install a small lobby-based audio system or custom surround-sound setups in every room, PTG is up to the task. Our team consists of industry experts who pride themselves on understanding today’s best practices and technologies. Our team is capable of handling any audio system installation, no matter the size or scope.



Every hotel is unique, even if it’s part of a well-known national or international chain. The location, amenities, and people at your hotel should provide customers with a special experience they wouldn’t be able to find anywhere else.

A hotel audio system design should be able to reflect the character of the building in which it's installed. To meet this demand, we offer countless component combinations and customizations to allow for a distinctive audio experience that engages the senses of guests throughout their stay.




Regardless of where one travels, certain hotel amenities will remain the same. Hotel staples such as pools, hot tubs, conference rooms, and fitness centers are a dime a dozen in today’s hospitality market. Thankfully, there are plenty of opportunities to separate your hotel from the pack through novel applications of audio visual technology.

A well-crafted TV system installation can transform a basic amenity into a premium experience through a combination of in-wall screens and premium audio hardware. Better yet, custom hotel digital signage can turn a once bland lobby or sitting area into a modern, enticing, and interactive multimedia experience.



When it comes to installing video walls and digital signage in a hotel, the only limiting factor is the imagination of your design team. Luckily, when you partner with PTG, you get unrivaled access to our creative design professionals who’ll work tirelessly to provide your hotel with an immersive digital signage display that captures the imagination of your guests.

One of the best things about digital signage is its unrivaled versatility. Digital signage can range from interactive digital kiosks to breath-taking lobby digital signage and everything in between. With this innovative technology, your hotel can implement guest experiences that provide unrivaled engagement and entertainment opportunities.

For example, think about the old TV systems included with many basic hotel packages. Guests are typically underwhelmed with the outdated TV, basic cable, and notoriously buggy remote provided by many hotels.

Why not impress your guests with a premium LED video wall that takes this tired cliché and turns it on its head? There’s nothing quite like watching your favorite show on a screen that literally takes up the whole wall, and your guests will be sure to agree.



There are few more effective ways to catch the attention of patrons than through interactive technology installations. Engaging with touch screen displays turns previously passive customer experiences into an active one, which in turn provides your guests with an enhanced brand experience.

The hospitality industry is all about providing patrons with an experience, and if your hotel can turn previously mundane tasks into engaging experiences, guests are more likely to stay with you longer, spend more, and become repeat customers in the future.



No one enjoys arriving at a hotel late at night or during an especially busy rush and waiting for a desk attendant to check you in. It’s frustrating, slow, and likely to give new guests a poor first impression of your hotel.

Instead of taking a chance with a bad first impression, consider investing in a hotel check-in kiosk. This solution not only allows guests the flexibility to check themselves into their room, but also helps to free up staff during peak service times.

Self-check-in technology has come on the scene thanks in large part to the increased affordability of interactive touchscreens. While a self-check-in kiosk won’t replace the job of a front desk attendant, it can help turn a guest’s first moments into a far smoother experience.




Remaining competitive in the hospitality industry is about more than just the rooms, and you need every edge possible to keep customers coming back.

AV technology can help you create the hotel customer experience you need for continued success. PTG’s design expertise ensures you get what you want and what you need. Each AV project requires a fresh approach, meticulous project management, and industry-compliant engineering. It’s our job to stay on top of the latest AV technology and best practices for hotel installation. We research and push for ongoing improvements.

You provide your guests a comfortable experience and we’ll help to enhance their stay with beautiful, branded video walls to fill the lobby, carefully curated music selected for day or evening, and self-service kiosks for area wayfinding or check-in. Your guests should arrive feeling welcome and leave feeling refreshed.