CHALLENGE
In 273 of Panda’s locations, their current vendor contract was expiring. The clock was running out on support for 400 legacy in-store screens and media players. They looked to us for updated technology, as well as content management and site support. Our answer – replacement of the aging PCs that powered their educational “cultural boards” presenting the Panda story and values, along with total system support.
PROCESS
In addition to fact-finding visits to key Panda locations by the PTG team, we created a detailed Scope of Work and surveyed general managers at all sites in the project. By taking in feedback on the status of their media systems, plus our own analysis, we were able to present a hardware replacement, content delivery and network maintenance agreement that made Panda smile.
SOLUTION
In just over eight weeks, our certified installation techs fanned out across the country to replace the outdated gear in all 273 locations. PTG’s IT team worked closely with Panda to test and verify connectivity to ensure the delivery of time-sensitive content updates. Today, our friends at Panda Express have up-to-date equipment (and rock-solid content) helping to welcome and serve their customers.
RESULTS
Our relationship with Panda is special. By providing solutions that power their cultural boards, we’re honored to play a role in helping to uphold the values that are so vital to their brand. We’re also pleased that our strong supplier relationships allowed us to provide them the best hardware pricing possible. We’re very proud of our work with Panda. Anyone else feeling hungry?... Visit Panda Express.
